Local delivery

Delivery

Free local delivery for orders above S$50.

For orders below S$50,

• standard shipping fee of S$5 will be charged for orders < 10kg / 300cm, 
• premium shipping fee of S$10 will be charged for orders > 10kg / 300cm.

Shipping fee will be calculated upon check out.

All local orders will be shipped out within 2 working days upon payment verification, please allow 1 to 3 working days for your parcel to arrive upon dispatch.

Tracking are available, you will receive a tracking URL via whatsapp / sms once your order has been picked up by courier.

There will be 2 delivery attempts, customer will have to bear re-delivery fees of $5 should the parcel be returned to us.

Self pick-up

If you prefer to self pick-up your order, we are located at Tampines Street 81, 5 minutes' walk from Tampines West MRT. The full address will be disclosed upon order confirmation.

We will get in touch once your order is ready for pick up. Arrangement of pick up appointment will be via whatsapp / sms. Please allow us 1 to 2 days to get in touch with you - we usually respond almost immediately.

Kindly ensure that we have acknowledged your pick-up appointment before making your way down to avoid disappointment.

For any other enquiries, email us at sales@thechonkypaws.com.